Biennial refresher course for Civil mediator instructor 16 hours

Total cost of course: € 249
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Biennial refresher course for Civil mediator instructor 16 hours

16 PTC

Refresher courses are compulsory for Civil mediator instructors who meet the requirements of Art. 18 Paragraph 3 Letter A of the Ministerial Decree 180/2010 following modifications and/or integrations. Instructors who want to maintain qualification must attend, within two years, the 16-hourse refresher course.

When does this course start?

•This course will start within 24 hours of registration, upon communication, via email, of the registration procedure;
• for access, click the yellow rectangle on the right of this page "Enrol in this course".

Contact us for any further information and enjoy our special training offer.


Accredited institute by the Ministry

Funded training voucher

Payment by instalments without any additional cost

Final Certificate

E-learning platform available 24/7

Professionals will guarantee you assistance by telephone and skype

Lessons are available within 24 hours of registration

ICOTEA headquarters


Italian Public Administration e-Marketplace (MePA)


• ICOTEA is a ministerial learning institute accredited by the MIUR. Moreover, it is a training body for mediators/conciliators accredited under the n. 123. Our certificates have legal value in Italy and abroad.
• The certificate obtained at the end of this course, legally recognised by the Ministry of Justice (in accordance with the Ministerial Decree n. 180/10 following modifications and/or integrations), confers the right to exercise this profession.
• The final certificate will be issued within 24 hours of passing your exam. It will contain the following wording: “Biennial refresher course for Civil mediator instructor 16 hours”.
• Training portal.
• Personal assistance.

Occupational opportunities

This course confers the right to exercise the profession of instructor for civil and commercial mediators courses and help you to access the register of professional instructors and the Italian civil justice system.

Educational advantages

• Blended learning and full immersion.
• The teacher could need a meeting through videoconferencing/Skype during the exams, exercises and the discussion of the final dissertation.

Access certifications

Instructors who meet the requirements included in art. 18 M.D. 180/2010 following modifications and/or integrations.

Study plan

• Civil mediation
• Mediation bodies
• Exploration phase of the mediation
• Conflict
• Steps of negotiation
• Obstacles of mediation
• Final exam