Our training and consulting services are also guaranteed in the after-sales service. For information or clarification about the enrollment to our training portal or consulting packages, send an email. The documents (certificates, etc.) are sent from ICOTEA by first class mail. Teaching lessons, consulting packages, visual and printed material provided by ICOTEA S.r.l. can not be reproduced in its entirety.
Right of withdrawal: the client who holds the title of consumer or user according to the art. 3, subparagraph 1, letter a) of the Legislative Decree n. 6 September 2005, n. 206 et seq. (Consumer Code) has the right to terminate the contract, without giving any reason within 14 days from the date of the purchase.
To exercise the right of withdrawal, the customer must inform I.CO.TE.A CAT Ltd., 16, St. XX Settembre - 97014 Ispica (RG), Phone and Fax. 0039-0932793820, email: firstname.lastname@example.org of his decision to terminate the contract by an unequivocal statement.
Users enrolled to our courses who for whatever reason require suspension/cancellation of the course, they are still required to pay the total of the amount. Payment deadlines of the total amount correspond to the data of the suspension/cancellation request.
The competent court is the Court of Ragusa.